Throughout the policy, we refer to information that can identify you as a specific individual, such as your name, phone number, email address, Social Security number or credit card number, as "personal information." Further, personal information includes any information involving your health or medical history.
1. We do not sell, trade or give away your personal information to anyone.
2. We do not disclose your personal information to third parties, unless one of the following limited exceptions applies.
o Insurance Companies, Licensed Agents and authorized HSA Trustees or Administrators.
If you submit an application for an insurance product offered by us, then we will disclose your personal information to selected insurance companies to obtain a competitive quotation. Please be assured that these partners are only allowed to use your personal information to process your requested quote, application or enrollment form and are contractually obligated to maintain strict confidentiality.
o Legal Obligations:
We may disclose or report your personal information when we believe, in good faith, that the disclosure is required or permitted under law, for example, to cooperate with regulators or law enforcement authorities or to resolve consumer disputes.
Outside of these exceptions, we will not share your personal information with third parties.
3. We collect personal information in the normal course of business in order to process your insurance application and to serve you better.
o When we begin collecting information
We begin collecting personal information from you when you complete an application form and click the “Submit” button on the bottom of that form. Submitted forms are forwarded to the relevant department within our agency for attention. Information that you may be requested to provide to us is used solely for the purpose of obtaining or maintaining your insurance; or securing a proposal of insurance coverage on your behalf. All such information is protected and used for no other purpose. Information is not shared with any party not directly participating with Insurance Inc.’s efforts in managing, implementing, or proposing insurance or bonds, on your behalf.
Insurance Inc.’s data management system has the necessary electronic and procedural protections in place to meet all industry standards for the protection of private information we may have secured or which we have received electronically.
o Applying for Commercial or Personal Insurance.
If you apply for a product through our website, we may ask you to provide us with personal information and/or health information relating to you and any family member who will be included on your application. This information will be used by Insurance, Inc., to process your application.
Providing you with a quote or processing your application.
We may use your personal information to get in touch with you when necessary to process your application or to provide you with a quote. For example, emails will be sent to you throughout the application process to inform you of the status of your application and to seek additional information that is requested as part of the application.
o Customer satisfaction, referrals and other products.
4. We do not gather anonymous information about you for our internal purposes.
o We do not use "Cookies" for monitoring information
5. We protect the confidentiality and security of your personal information.
o We maintain physical, electronic and procedural safeguards to protect your personal information.
o If we have not responded to your inquiry, or if your inquiry has not been addressed to your satisfaction, please contact us at 1 800-426-6220.
Browsers and Internet Security
Any time you enter or provide personal information in our website, we encrypt it using Secure Socket Layer ("SSL") technology. SSL protects information as it crosses the Internet. To support this technology, you need an SSL-capable browser. These browsers will activate SSL automatically whenever you complete an application.
You can tell if you are visiting a secure area within a website by looking at the symbol on the bottom of your browser screen. If you are using Internet Explorer or Netscape Navigator, you will see either a lock or a key. When the padlock is in the locked position, your session connection is taking place via a secure server.
If you need a strong encryption browser, you can go to the Microsoft website or the Netscape website to download the latest Internet Explorer or Firefox browser. We do not recommend the use of beta browser versions.
Your Password and Other Security Issues
Passwords are issued to existing clients and are private entry keys into a secure website. You should never share your user name or password with anyone.
Your password must be a mixture of letters and digits of at least eight characters.
If you forget your password, we can send your password through email (provided that you gave us your email address as your user ID when your client access to our server was created) or we can help you retrieve your password by calling us toll free at 800-426-6220.
Security Risk of Using Non-Approved Automated Software Applications
For security reasons to guard the safety of your data, access to this website is limited to SSL-capable browsers. Under no circumstance should you use any software, program, application or any other device to access or log-in to the Insurance, Inc., website, or to automate the process of obtaining, downloading, transferring or transmitting any content to or from our computer systems, website or proprietary software.
Links to Other Websites
Our website contains links to other websites. Please note that when you click on one of these links you are "clicking" to another website. Insurance, Inc., is not responsible for the information privacy practices or the content of such websites. We encourage you to read the privacy policies of these linked websites as their information privacy practices may differ from ours.